FAQs

Frequently Asked Questions About Bathroom Remodeling

Thinking about upgrading your bathroom but not sure what to expect? New Bath Today is here to help. Here are answers to some of the most common questions about our remodeling services.

How Does the Consultation Process Work?

We’ll visit your home and design your new shower, tub, or bathroom together. During the consultation, we’ll answer your questions, walk through personalized options, and provide clear, detailed pricing that’s good for up to one year.

How Is Your One to Two Day Bathroom Remodel Possible?

By focusing on the wet area of the bathroom and using custom-manufactured materials, our local certified teams can complete the installation with surgical precision. We skip the weeks of gutting and focus on high-impact transformations because this is all we do every day.

Do I Need to Replace My Whole Bathroom?

Not at all. We specialize in wet area remodeling. If your vanity and flooring are in good shape, we can focus strictly on upgrading your bath or shower to save you time and money while still giving the room a brand-new look.

How Should I Prepare My Bathroom for the Installers?

We ask that you remove all personal items like shampoo, towels, and rugs from the bathroom. It also helps to clear a path from your front door to the bathroom so our team can move materials safely.

Do I Need to Be Home During the Installation?

While you do not need to be in the room, we recommend an adult be present to let our team in and to perform a final walkthrough and demo of your new features once the work is finished. This also gives us a chance to personalize details — like shower seat height and other features — for the best fit.

What Services Do You Offer?

We specialize in shower installations, bathtub replacements, tub-to-shower conversions, and walk-in bath installations. We also offer accessibility upgrades like grab bars, seating, and low-threshold entries. Need more? Ask us about flooring, vanities, toilets, and other finishing touches for your dream bathroom.

Can I Customize the Design and Fixtures?

Absolutely. You can choose from a wide variety of textures, colors, and patterns, as well as modern faucet finishes, shelving units, and glass door styles to match your personal aesthetic.

What Is the Difference Between Your Shower Walls and Traditional Tile?

Unlike tile, which has porous grout lines that trap mold and require scrubbing, our shower walls are non-porous and grout-free. You get the look of high-end stone or tile without the maintenance or the risk of water leaking through grout joints over time.

Are These Products Easy to Clean?

Yes. Our shower walls are non-porous and designed to resist mold and mildew. Because there is no traditional grout to scrub, a simple wipe-down with a mild cleanser is usually all it takes to keep it looking new.

Can You Convert My Old Bathtub Into a Walk-In Shower?

Yes. Tub-to-shower conversions are one of our most popular requests. We remove your high-sided tub and replace it with a sleek, low-entry shower system that makes the bathroom feel larger and safer.

Is There a Mess Involved in the Process?

We aim for a white-glove experience. Our installers use protective floor coverings and dust barriers and perform a thorough cleanup before they leave. We even haul away your old tub or shower for you. No mess, no stress.

What Happens If You Find Water Damage or Mold Behind My Old Tub?

If we find underlying issues during teardown, we do not just cover them up. Our technicians are trained to repair damaged subflooring or wall studs to ensure your new shower is installed on a safe, sturdy foundation. We will always communicate with you if anything is found during the process.

How Soon Can I Use My New Shower After It Is Installed?

While the physical installation is fast, the high-quality silicone sealants need time to cure to ensure a 100% waterproof seal. We recommend waiting 24 hours after the installers finish before taking your first shower.

Are Your Installers Licensed and Insured?

Yes. Every one of our installation teams is factory-certified, fully insured, and background-checked. We prioritize safety and professionalism to ensure your home is in the best possible hands.

What Kind of Warranty Comes With My New Bathroom?

We provide peace of mind with a limited lifetime warranty on all products and a professional warranty on our workmanship. As long as you own your home, you get to enjoy our limited lifetime warranty.

Your shower or bath system is crafted from premium, American-made materials designed to resist chipping, fading, mold, and wear. This limited lifetime warranty ensures the physical integrity of your bathroom for as long as you own your home.

A product is only as good as its installation. New Bath Today provides a dedicated labor warranty to cover the work performed. If a service issue arises, you won’t be caught in the middle; we are your single point of contact and handle the resolution directly.

Do You Offer Financing Options?

We want to make your dream bathroom accessible. We offer several flexible financing plans through partners, including low-monthly-payment options and no interest promotions for qualified buyers.

I have been working with BathWise or Safe Showers on a bathroom project. What happens now?

Not a thing changes for you. Your project, your quote, your installation team – all of it continues exactly as planned. We have simply changed our name. The people you have been working with are still here and still committed to seeing your project through.

Why did BathWise and Safe Showers become New Bath Today?

We have been serving Texas homeowners for over 25 years under the Safe Showers and BathWise names. As we grow and expand our services nationwide, we are uniting all of our brands under one name – New Bath Today. It reflects who we are and where we are headed, while the team and the quality of work you have come to expect stays exactly the same.

I have a warranty from BathWise or Safe Showers. Is it still valid?

Absolutely. All existing warranties are fully honored under New Bath Today. Your coverage has not changed and neither has our commitment to standing behind our work. If you have any questions about your specific warranty, give us a call and we will take care of you.

I received a quote from BathWise / Safe Showers. Is that quote still good?

Yes. Any quote you received from BathWise or Safe Showers is still valid. Reach out to us directly and we will pick up right where we left off. Your pricing and project details are all on file.

Will I be working with the same people I worked with before?

Yes. Our team has not changed. The same local experts who served San Antonio, Austin, and Dallas under the BathWise and Safe Showers names are still here, still local, and still doing the same quality work. A new name did not change the people behind it.

How do I contact New Bath Today if I was a BathWise or Safe Showers customer?

The easiest way is to call us right from this page. Whether you are following up on an existing project, have a warranty question, or are ready to move forward with something new, our team is ready to help. You are in the right place.

Have more questions? Our friendly New Bath Today team is just a call or message away. We’re here to help.